Privacy Policy
Effective Date: July 21, 2026
Welcome to Ecordio (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and platform.
1. Information We Collect
We may collect the following information:
Account Information
- Name
- Email address
- Password (encrypted)
- Company or business name (optional)
Connected Ecommerce Data
When you connect your ecommerce accounts (such as Shopify or other supported marketplaces), we may collect:
- Store name
- Store identifier
- Orders
- Products
- Inventory
- Customers (limited information required for platform functionality)
- Shipping information
We only access data that you explicitly authorize through the respective platform's OAuth process.
Usage Information
We automatically collect:
- Browser type
- Device information
- IP address
- Operating system
- Log files
- Pages visited
- Feature usage
2. How We Use Your Information
We use your information to:
- Provide our services
- Connect and synchronize ecommerce stores
- Display orders, products, and inventory
- Improve platform performance
- Respond to support requests
- Maintain platform security
- Prevent fraud and abuse
3. Third-Party Integrations
Ecordio integrates with third-party platforms such as:
- Shopify
- Amazon Seller Central (future)
- Flipkart Seller Hub (future)
- Meesho (future)
Each integration requires your explicit authorization through OAuth.
We never collect credentials such as passwords for these services.
4. Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Improve user experience
- Analyze website usage
You may disable cookies through your browser settings.
5. Data Security
We implement industry-standard security practices including:
- HTTPS encryption
- Encrypted OAuth tokens
- Secure authentication
- Access controls
- Regular security monitoring
No method of transmission over the Internet is completely secure, but we take reasonable measures to protect your data.
6. Data Sharing
We do not sell your personal information.
We may share information only:
- With service providers required to operate the platform
- When required by law
- To protect our legal rights
- During a merger or acquisition
7. Data Retention
We retain your information only for as long as necessary to provide our services or comply with legal obligations.
You may request deletion of your account at any time.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Request data export
- Withdraw consent
Requests may be submitted to our support email.
9. Children's Privacy
Ecordio is intended for business users and is not directed toward individuals under the age of 18.
10. Changes
We may update this Privacy Policy periodically.
The updated version will always be published on this page with a revised effective date.
11. Contact
If you have questions regarding this Privacy Policy, contact us:
Email: support@ecordio.com