Terms of Service
Effective Date: October 5, 2026
Welcome to Ecordio.
By accessing or using our platform, you agree to these Terms.
1. Service
Ecordio provides software that enables businesses to connect and manage ecommerce platforms from a unified dashboard.
2. Eligibility
You must be at least 18 years old and capable of entering legally binding agreements.
3. Account
You are responsible for:
- Maintaining account security
- Protecting your password
- All activity under your account
4. Third-Party Platforms
Our platform integrates with external services including Shopify and other supported marketplaces.
Your use of those services remains subject to their own terms and policies.
5. Privacy and Data Protection
Our Privacy Policy explains how we handle personal data. When we process personal data of your customers on your behalf, our Data Processing Agreement applies and forms part of these Terms. You are responsible for having a lawful basis to connect your store data to Ecordio and for giving your customers any required privacy notices.
6. Acceptable Use
You agree not to:
- Violate any law
- Attempt unauthorized access
- Reverse engineer the platform
- Upload malicious software
- Abuse APIs
- Disrupt platform availability
7. Intellectual Property
All software, branding, designs, trademarks, and content belong to Ecordio unless otherwise stated.
8. Availability
We strive for high availability but cannot guarantee uninterrupted service.
Maintenance or outages may occasionally occur.
9. Disclaimer
The platform is provided “AS IS” without warranties of any kind.
10. Limitation of Liability
To the maximum extent permitted by law, Ecordio shall not be liable for indirect, incidental, or consequential damages arising from the use of the platform.
11. Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms.
Users may close their accounts at any time.
12. Governing Law
These Terms shall be governed by the laws of India.
13. Changes
We may update these Terms periodically.
Continued use of the platform constitutes acceptance of the revised Terms.
14. Contact
For questions regarding these Terms:
Email: support@ecordio.com